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FREQUENTLY ASKED QUESTIONS  

For international door-to-door delivery to your destination country by a specific time, or by the end of the next possible business day, choose DHL’s Time Definite express services. Global reach and local teams ensure fast outbound delivery with end-to-end tracking and customs clearance.

THE DHL TIME DEFINITE EXPRESS SERVICES:

Country to country. Door-to-door. On time export to and from anywhere in the world defined by you:

DHL EXPRESS 9:00 A door-to-door delivery before 9:00 a.m. on the next possible business day.
DHL EXPRESS 10:30 A door-to-door delivery before 10:30 a.m. on the next possible business day.
DHL EXPRESS 12:00 A door-to-door delivery before 12:00 noon on the next possible business day.
DHL EXPRESS WORLDWIDE A door-to-door delivery by the end of the next possible business day.
DHL EXPRESS EASY Delivery by the end of the next possible business day for shipments paid for at a DHL Service Point.

For international door-to-door delivery to your country by a specific time, or by the end of the next possible business day, choose DHL’s Time Definite express services. Global reach and local teams ensure fast inbound delivery with end-to-end tracking and customs clearance.

THE DHL TIME DEFINITE EXPRESS SERVICES:
Country to country. Door-to-door. On time import from anywhere in the world defined by you:

DHL EXPRESS 9:00 A door-to-door delivery before 9:00 a.m. on the next possible business day.
DHL EXPRESS 10:30 A door-to-door delivery before 10:30 a.m. on the next possible business day.
DHL EXPRESS 12:00 A door-to-door delivery before 12:00 noon on the next possible business day.
DHL EXPRESS WORLDWIDE A door-to-door delivery by the end of the next possible business day.
DHL EXPRESS EASY Delivery by the end of the next possible business day for shipments paid for at a DHL Service Point.

Customs departments around the world are usually an extension of the country’s government. DHL Express has no influence over customs, but we do have the expertise and specialists to help facilitate a smooth clearance for your shipment.

Learn more about our Customs service here.

Shipments cannot be delivered to PO boxes. Shipments are delivered to the receiver’s address given by shipper with a recipient name.