The global marketplace is evolving at a rapid speed every day. To keep up with the e-commerce advancements, businesses will have to provide seamless and flexible international shipping services to customers. How can you ensure that your products and services are meeting your customers’ needs, leading to successful sales and customer satisfaction?
DHL Express’s international shipping toolkit will provide you with all the essential information you need to know as you embark on your global e-commerce journey.
The reasons are simple.
With the power of online e-commerce, your business can able to reach more markets worldwide. Despite the major setback due to the pandemic, this paved the way for businesses to remain competitive and relevant and open up opportunities that allow them to expand globally.
Establishing your online presence is essential in preparing your business for global e-commerce. By creating your business website, you will be able to introduce your brand and products to any part of the world. Your website needs to be user-friendly and clearly communicate quality information to your buyers. It’s also a great way to stand out from most other businesses, thus creating a good first impression to your potential customers.
Unexpected shipping cost is one of the biggest reasons for cart abandonment. Buyers prefer transparency about the shipping prices in addition to having a simple and easy buying process. Therefore, to avoid it, your website will need a good design, interesting visuals, and a great user experience. If you are looking to learn more on avoiding cart abandonment, DHL’s global shipping toolkit can be of great help.
To define your brand’s establishment, analyse and study your competitors’ brand strategies carefully. Use your customers’ positive reviews and testimonials and post them on your website and social media to win more new buyers. Make your packaging stand out and it should speak for your brand. The reason is that when your advertising strategies are unique, buyers will feel compelled to use your products, thus enhancing your brand’s presence.
A seamless logistics supply chain is critical for global e-commerce. Finding a reliable logistics partner will help you with your international shipping process. The good news is that DHL Express, a leading logistics service company in Singapore, has well-equipped international specialists who can assist you in clearing your shipment from customs and expedite the process of delivery. Apart from that, DHL also helps shippers create the right paperwork online like the airway bill (AWB) and shipping invoice documents.
If you’re exporting, additional documents are required for exporting goods, including Electronic Export Information (EEI) for high-value shipments, a Certificate of Origin, or other Special Case Documents. But if you’re importing, numerous documents are required for importing goods, including a Certificate of Origin, Power of Attorney (POA), packing list, licenses, carnets, permits, and more.
To avoid any delivery delays, remember to follow our international shipping paperwork checklist.
According to a study by DHL and a leading market research firm Euromonitor, the last mile of any shipment’s journey is the most critical and complex procedure for the success of e-commerce businesses. The main key trends that are shaping the last mile delivery service are localised delivery services, flexible delivery solutions, seasonal logistics, changing technologies, and courier experts.
We believe in bringing the business and customers together, thus establishing a trustworthy and reliable bond. We make sure that right from creating the paperwork to facilitating the last-mile delivery service is smooth and satisfactory for the customers.
Here’s how we make the last mile operation as efficient and as fast as possible.
At DHL Express, we can take care of all your last-mile operations while supporting your customers' returns.
Learn more on how this global shipping toolkit can make a difference for your business!